| Vendor | Smartsheet Inc. (Brandfolder by Smartsheet) | OpenText (Open Text Corporation) |
|---|
| HQ | USA (Brandfolder founded in Denver, CO; parent Smartsheet in Bellevue, WA) | Canada (Waterloo, Ontario) |
|---|
| Founded | 2012 | 1991 |
|---|
| Ownership | subsidiary of Smartsheet (itself PE-owned by Blackstone and Vista Equity Partners since 2025-01-22) | public (NASDAQ/TSX OTEX) |
|---|
| Target market | Mid-market | Enterprise (upper mid-market to large enterprise) |
|---|
| Deployment | SaaS | SaaS, Private cloud, On-premise |
|---|
| Hosting regions | US, EU | US, UK, EU, Canada, Australia |
|---|
| Pricing model | quote-only tiers (Core/Basic, Premium, Enterprise) + add-ons (CDN bandwidth, video streaming, Content Automation, Insights Data Connector) | quote-only; annual subscription or perpetual/term licence (G-Cloud 14 list price GBP 240/user/year) |
|---|
| SSO | SAML | SAML, OAuth 2.0, LDAP |
|---|
| Certifications | SOC 2 Type 2, ISO 27001 | ISO 27001, ISO 27017, SOC 1 Type 2, SOC 2 Type 2 |
|---|
| Analyst coverage | Forrester Wave DAM Systems Q1 2026: Contender (Smartsheet/Brandfolder, per CMSWire) | Forrester Wave DAM Systems Q1 2026: Leader · IDC MarketScape Intelligent DAM 2024: Leader · Omdia Universe DXM 2025-26: Leader · Forrester Wave DAM for CX Q4 2019: Leader |
|---|
| Webhooks (overview) | Yes | No |
|---|
| API base URL | https://brandfolder.com/api/v4 | https://{tenant}/otmmapi/v6 |
|---|
| Authentication | API key | session, OAuth 2.0 client credentials, oauth2-password |
|---|
| Token lifetime | Not public (no expiry, rotation or refresh documented) | Unknown (session and OTDS OAuth token lifetimes are not published) |
|---|
| Rate limit | Not public; HTTP 429 per API key | Not public (single-tenant installs; no limit documented) |
|---|
| Pagination | page-based (page/per, default 100, max 3,000) | offset: after/before + limit (Core DAM: offset/count, default 25) |
|---|
| Webhooks (API) | API-managed, per Brandfolder, 3 asset events, up to 15 retries, no signature | none; per-job callback URL (GET/POST) on import/export jobs |
|---|
| API spec | OpenAPI 3.0.3 (45 paths / 73 operations) | OpenAPI 3.0.1: OTMM CE 23.2 (247 ops) + Core DAM v1 (12 ops) |
|---|
| Official SDKs | Python, PHP (inactive), Panel UI SDK (official) | Java representations JAR shipped with the server; no public package |
|---|