| Vendor | OpenText (Open Text Corporation) | IgniteTech (Ignite Enterprise Software Solutions); product line from Northplains Systems |
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| HQ | Canada (Waterloo, Ontario) | United States (IgniteTech, Austin, TX); Northplains originated in Toronto, Canada |
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| Founded | 1991 | 1994 |
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| Ownership | public (NASDAQ/TSX OTEX) | subsidiary of IgniteTech (ESW Capital group) since the Q1 2021 Aclate merger |
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| Target market | Enterprise (upper mid-market to large enterprise) | Enterprise |
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| Deployment | SaaS, Private cloud, On-premise | On-premise |
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| Hosting regions | US, UK, EU, Canada, Australia | Not public |
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| Pricing model | quote-only; annual subscription or perpetual/term licence (G-Cloud 14 list price GBP 240/user/year) | quote-only (server licence plus IgniteTech support subscription) |
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| SSO | SAML, OAuth 2.0, LDAP | SAML, LDAP |
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| Certifications | ISO 27001, ISO 27017, SOC 1 Type 2, SOC 2 Type 2 | None published |
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| Analyst coverage | Forrester Wave DAM Systems Q1 2026: Leader · IDC MarketScape Intelligent DAM 2024: Leader · Omdia Universe DXM 2025-26: Leader · Forrester Wave DAM for CX Q4 2019: Leader | Not public |
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| OpenAPI spec | Yes | No |
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| API base URL | https://{tenant}/otmmapi/v6 | No public REST base; CGIs at https://{tenant}/webnative/, Portal at https://{portal}/PORTAL/ |
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| Authentication | session, OAuth 2.0 client credentials, oauth2-password | Basic auth, session |
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| Token lifetime | Unknown (session and OTDS OAuth token lifetimes are not published) | N/A (no tokens documented; Portal uses server-side sessions) |
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| Rate limit | Not public (single-tenant installs; no limit documented) | Not public |
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| Pagination | offset: after/before + limit (Core DAM: offset/count, default 25) | Not public (Portal pages via page=; portalDI search has a max-results setting) |
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| Webhooks (API) | none; per-job callback URL (GET/POST) on import/export jobs | none; server-side Trigger Sets run built-in or custom Actions on events |
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| API spec | OpenAPI 3.0.1: OTMM CE 23.2 (247 ops) + Core DAM v1 (12 ops) | none public (Guide to Development APIs, last v17.7, behind partner login) |
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| Official SDKs | Java representations JAR shipped with the server; no public package | none public; legacy Developer Program SDK licence for integrators |
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