| Vendor | IntelligenceBank Pty Ltd | IgniteTech (Ignite Enterprise Software Solutions); product line from Northplains Systems |
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| HQ | Australia (Melbourne, VIC) | United States (IgniteTech, Austin, TX); Northplains originated in Toronto, Canada |
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| Founded | 2009 | 1994 |
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| Ownership | PE-backed (Five Elms Capital growth investment, 2021; stake size Not public) | subsidiary of IgniteTech (ESW Capital group) since the Q1 2021 Aclate merger |
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| Target market | Mid-market to enterprise (regulated industries) | Enterprise |
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| Deployment | SaaS, Private cloud | On-premise |
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| Hosting regions | US, Canada, UK, Australia | Not public |
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| Pricing model | quote-based packages (users, storage, modules); DAM from USD 567/month billed annually | quote-only (server licence plus IgniteTech support subscription) |
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| SSO | SAML | SAML, LDAP |
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| Analyst coverage | G2 Leader, Digital Asset Management (vendor claim) | Not public |
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| Official MCP server | Noonly a documentation-lookup MCP server on GitHub | No |
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| API base URL | {apiV3url}/api/3.0.1/{clientid}/… (apiV3url returned at login) | No public REST base; CGIs at https://{tenant}/webnative/, Portal at https://{portal}/PORTAL/ |
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| Authentication | session, OAuth 2.0 client credentials | Basic auth, session |
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| Token lifetime | sid: user session length; OAuth access token 15 min (Beta) | N/A (no tokens documented; Portal uses server-side sessions) |
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| Rate limit | 600 calls/min per user (1,800 in collection overview); call allowance per site | Not public |
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| Pagination | offset in path: .limit(offset,n), n max 100, default 10; count returned | Not public (Portal pages via page=; portalDI search has a max-results setting) |
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| Webhooks (API) | None documented; Zapier app triggers (21) as workaround | none; server-side Trigger Sets run built-in or custom Actions on events |
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| API spec | Postman collection v2.0.0 (146 requests) + legacy v2 collection; no OpenAPI | none public (Guide to Development APIs, last v17.7, behind partner login) |
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| Official SDKs | None official; npm UI component libs for integrations; doc-only MCP server repo | none public; legacy Developer Program SDK licence for integrators |
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