| Vendor | Frontify AG | IgniteTech (Ignite Enterprise Software Solutions); product line from Northplains Systems |
|---|
| HQ | Switzerland (St. Gallen) | United States (IgniteTech, Austin, TX); Northplains originated in Toronto, Canada |
|---|
| Founded | 2013 | 1994 |
|---|
| Ownership | independent, VC-backed (Revaia, EQT Ventures, Blossom Capital, HighSage Ventures, Tenderloin Ventures) | subsidiary of IgniteTech (ESW Capital group) since the Q1 2021 Aclate merger |
|---|
| Deployment | SaaS | On-premise |
|---|
| Hosting regions | US, EU | Not public |
|---|
| Pricing model | quote-only, monthly-active-user (MAU) based with six-month averaging | quote-only (server licence plus IgniteTech support subscription) |
|---|
| SSO | SAML, OIDC | SAML, LDAP |
|---|
| Certifications | ISO 27001, SOC 2 Type 2, TISAX, Cyber Essentials, HIPAA, Microsoft SSPA | None published |
|---|
| Analyst coverage | Gartner MQ DAM Platforms 2025: Challenger · Forrester Wave DAM Systems Q1 2026: Contender | Not public |
|---|
| API style (overview) | GraphQL | REST |
|---|
| Webhooks (overview) | Yes | No |
|---|
| Official MCP server | YesFrontify MCP Server, hosted, tool packs; beta | No |
|---|
| API base URL | https://{tenant}/graphql | No public REST base; CGIs at https://{tenant}/webnative/, Portal at https://{portal}/PORTAL/ |
|---|
| API styles | GraphQL | REST |
|---|
| Authentication | OAuth 2.0 client credentials, OAuth 2.0 authorization code, OAuth 2.0 PKCE, Personal token | Basic auth, session |
|---|
| Token lifetime | OAuth 1 week-3 months (configurable); single-use refresh; dev tokens up to 1 year | N/A (no tokens documented; Portal uses server-side sessions) |
|---|
| Rate limit | 2,500 requests per 5-min rolling window; HTTP 429; query complexity cap | Not public |
|---|
| Pagination | offset (page/limit, default 25, max 100); cursor for searchAssets | Not public (Portal pages via page=; portalDI search has a max-results setting) |
|---|
| Webhooks (API) | API-managed (GraphQL), asset events only, HMAC-SHA256 signed, 10 retries | none; server-side Trigger Sets run built-in or custom Actions on events |
|---|
| API spec | GraphQL SDL per member (no downloadable schema; assembled copy in specs/) | none public (Guide to Development APIs, last v17.7, behind partner login) |
|---|
| Official SDKs | No server-side SDK; official JS/TS Finder, Authenticator, Brand SDK | none public; legacy Developer Program SDK licence for integrators |
|---|