| Vendor | MediaValet Inc. | IgniteTech (Ignite Enterprise Software Solutions); product line from Northplains Systems |
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| HQ | Canada (Vancouver, BC; US HQ Menlo Park, CA) | United States (IgniteTech, Austin, TX); Northplains originated in Toronto, Canada |
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| Founded | 2010 | 1994 |
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| Ownership | PE-backed (STG, acquired 2024-04-02; delisted from TSX) | subsidiary of IgniteTech (ESW Capital group) since the Q1 2021 Aclate merger |
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| Target market | Mid-market | Enterprise |
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| Deployment | SaaS | On-premise |
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| Pricing model | quote-only custom configuration (unlimited users; driven by storage, modules, integrations) | quote-only (server licence plus IgniteTech support subscription) |
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| SSO | SAML, OIDC | SAML, LDAP |
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| Certifications | SOC 2 Type 2, ISO 27001, HIPAA | None published |
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| Analyst coverage | G2 DAM Grid Report Spring 2026: Leader (vendor-reported) | Not public |
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| OpenAPI spec | Partial | No |
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| Webhooks (overview) | Yes | No |
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| API base URL | https://api.mediavalet.com | No public REST base; CGIs at https://{tenant}/webnative/, Portal at https://{portal}/PORTAL/ |
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| Authentication | OAuth 2.0 authorization code, oauth2-password, API key | Basic auth, session |
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| Token lifetime | Access token 1 h (expires_in 3600); auth code 60 s; refresh lifetime not published | N/A (no tokens documented; Portal uses server-side sessions) |
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| Rate limit | Daily request quota on Developer Plan, higher on Enterprise; figures not public | Not public |
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| Pagination | offset/count query params (count default 50); TotalRecordsFound in envelope | Not public (Portal pages via page=; portalDI search has a max-results setting) |
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| Webhooks (API) | SkyHOOK: API-managed, CloudEvents 1.0, 8 events, webhook or Azure Event Grid | none; server-side Trigger Sets run built-in or custom Actions on events |
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| API spec | Postman collection (362 requests) + APIM operation lists; OpenAPI exports lack paths | none public (Guide to Development APIs, last v17.7, behind partner login) |
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| Official SDKs | None official (C# upload sample on GitHub) | none public; legacy Developer Program SDK licence for integrators |
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