| Vendor | Tenovos Corporation | IgniteTech (Ignite Enterprise Software Solutions); product line from Northplains Systems |
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| HQ | USA (New York, NY) | United States (IgniteTech, Austin, TX); Northplains originated in Toronto, Canada |
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| Founded | 2018 | 1994 |
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| Ownership | independent, VC-backed (S4S Ventures, BDMI, Progress Ventures, Revel Partners, Dublin Capital Partners, UCIG) | subsidiary of IgniteTech (ESW Capital group) since the Q1 2021 Aclate merger |
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| Deployment | SaaS | On-premise |
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| Pricing model | quote-only (demo request); Tenovos Glass also listed on AWS Marketplace | quote-only (server licence plus IgniteTech support subscription) |
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| SSO | Not public | SAML, LDAP |
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| Certifications | SOC2 | None published |
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| Analyst coverage | IDC MarketScape Worldwide Intelligent DAM 2024: Leader · Forrester Wave DAM for Customer Experience Q1 2022: Strong Performer | Not public |
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| OpenAPI spec | Yes | No |
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| Webhooks (overview) | Yes | No |
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| API base URL | https://api.tenovos.io/v1 (v1.5, all customers); UAT: https://api.uat.tenovos.io/v1 | No public REST base; CGIs at https://{tenant}/webnative/, Portal at https://{portal}/PORTAL/ |
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| Authentication | API key, JWT, OAuth 2.0 authorization code | Basic auth, session |
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| Token lifetime | Access token 1 h; refresh token usable up to 30 days | N/A (no tokens documented; Portal uses server-side sessions) |
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| Rate limit | Not documented; x-ratelimit-limit 60000 / reset 60 seen on a 401 (observed) | Not public |
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| Pagination | offset from/limit (max 100, search window 10,000); cursor scan for deep paging | Not public (Portal pages via page=; portalDI search has a max-results setting) |
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| Webhooks (API) | API- or admin-UI-managed; HMAC-SHA256 signed; 8 attempts with back-off | none; server-side Trigger Sets run built-in or custom Actions on events |
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| API spec | OpenAPI 3.0 (v1.5, 127 ops) + Content Intelligence API + webhooks OpenAPI 3.1 | none public (Guide to Development APIs, last v17.7, behind partner login) |
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| Official SDKs | none official (Node.js training samples only) | none public; legacy Developer Program SDK licence for integrators |
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