| Vendor | Acquia | IgniteTech (Ignite Enterprise Software Solutions); product line from Northplains Systems |
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| HQ | USA (Boston, MA; DAM team rooted in Madison, WI) | United States (IgniteTech, Austin, TX); Northplains originated in Toronto, Canada |
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| Founded | 2007 | 1994 |
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| Ownership | subsidiary of Acquia (majority-owned by Vista Equity Partners) | subsidiary of IgniteTech (ESW Capital group) since the Q1 2021 Aclate merger |
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| Target market | Mid-market to enterprise | Enterprise |
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| Deployment | SaaS | On-premise |
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| Hosting regions | US, EU | Not public |
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| Pricing model | quote-only tiers (Workgroup, Mid-Market, Enterprise) + add-ons | quote-only (server licence plus IgniteTech support subscription) |
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| SSO | SAML | SAML, LDAP |
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| Certifications | ISO 27001, SOC 1 Type 2, SOC 2 Type 2, HIPAA-ready, GDPR | None published |
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| Analyst coverage | Forrester Wave DAM Systems Q1 2026: Strong Performer · Forrester Wave DAM Systems Q1 2024: Strong Performer · Forrester Wave DAM for CX Q1 2022: Leader (as Widen) | Not public |
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| OpenAPI spec | Yes | No |
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| Webhooks (overview) | Yes | No |
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| Official MCP server | YesMCP Server for Acquia DAM, read-only | No |
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| API base URL | https://api.widencollective.com/v2 | No public REST base; CGIs at https://{tenant}/webnative/, Portal at https://{portal}/PORTAL/ |
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| Authentication | OAuth 2.0 authorization code, Personal token | Basic auth, session |
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| Token lifetime | OAuth: non-expiring, or 8 h access + 6-month single-use refresh | N/A (no tokens documented; Portal uses server-side sessions) |
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| Rate limit | 50 req/s per access token (HTTP 429); monthly call allowance by plan | Not public |
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| Pagination | offset (limit max 100, offset max 10,000) or scroll_id for large sets | Not public (Portal pages via page=; portalDI search has a max-results setting) |
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| Webhooks (API) | API-managed, 9 asset events, optional HMAC signing; retries Not public | none; server-side Trigger Sets run built-in or custom Actions on events |
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| API spec | OpenAPI 3.0.1: v2 (78 operations) + v1 (49 operations) | none public (Guide to Development APIs, last v17.7, behind partner login) |
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| Official SDKs | TypeScript/JavaScript (official, npm acquia-dam-sdk) | none public; legacy Developer Program SDK licence for integrators |
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