| Vendor | Acquia | OpenText (Open Text Corporation) |
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| HQ | USA (Boston, MA; DAM team rooted in Madison, WI) | Canada (Waterloo, Ontario) |
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| Founded | 2007 | 1991 |
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| Ownership | subsidiary of Acquia (majority-owned by Vista Equity Partners) | public (NASDAQ/TSX OTEX) |
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| Target market | Mid-market to enterprise | Enterprise (upper mid-market to large enterprise) |
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| Deployment | SaaS | SaaS, Private cloud, On-premise |
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| Hosting regions | US, EU | US, UK, EU, Canada, Australia |
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| Pricing model | quote-only tiers (Workgroup, Mid-Market, Enterprise) + add-ons | quote-only; annual subscription or perpetual/term licence (G-Cloud 14 list price GBP 240/user/year) |
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| SSO | SAML | SAML, OAuth 2.0, LDAP |
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| Certifications | ISO 27001, SOC 1 Type 2, SOC 2 Type 2, HIPAA-ready, GDPR | ISO 27001, ISO 27017, SOC 1 Type 2, SOC 2 Type 2 |
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| Analyst coverage | Forrester Wave DAM Systems Q1 2026: Strong Performer · Forrester Wave DAM Systems Q1 2024: Strong Performer · Forrester Wave DAM for CX Q1 2022: Leader (as Widen) | Forrester Wave DAM Systems Q1 2026: Leader · IDC MarketScape Intelligent DAM 2024: Leader · Omdia Universe DXM 2025-26: Leader · Forrester Wave DAM for CX Q4 2019: Leader |
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| Webhooks (overview) | Yes | No |
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| Official MCP server | YesMCP Server for Acquia DAM, read-only | No |
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| API base URL | https://api.widencollective.com/v2 | https://{tenant}/otmmapi/v6 |
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| Authentication | OAuth 2.0 authorization code, Personal token | session, OAuth 2.0 client credentials, oauth2-password |
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| Token lifetime | OAuth: non-expiring, or 8 h access + 6-month single-use refresh | Unknown (session and OTDS OAuth token lifetimes are not published) |
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| Rate limit | 50 req/s per access token (HTTP 429); monthly call allowance by plan | Not public (single-tenant installs; no limit documented) |
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| Pagination | offset (limit max 100, offset max 10,000) or scroll_id for large sets | offset: after/before + limit (Core DAM: offset/count, default 25) |
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| Webhooks (API) | API-managed, 9 asset events, optional HMAC signing; retries Not public | none; per-job callback URL (GET/POST) on import/export jobs |
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| API spec | OpenAPI 3.0.1: v2 (78 operations) + v1 (49 operations) | OpenAPI 3.0.1: OTMM CE 23.2 (247 ops) + Core DAM v1 (12 ops) |
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| Official SDKs | TypeScript/JavaScript (official, npm acquia-dam-sdk) | Java representations JAR shipped with the server; no public package |
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