| Vendor | IntelligenceBank Pty Ltd | OpenText (Open Text Corporation) |
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| HQ | Australia (Melbourne, VIC) | Canada (Waterloo, Ontario) |
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| Founded | 2009 | 1991 |
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| Ownership | PE-backed (Five Elms Capital growth investment, 2021; stake size Not public) | public (NASDAQ/TSX OTEX) |
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| Target market | Mid-market to enterprise (regulated industries) | Enterprise (upper mid-market to large enterprise) |
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| Deployment | SaaS, Private cloud | SaaS, Private cloud, On-premise |
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| Hosting regions | US, Canada, UK, Australia | US, UK, EU, Canada, Australia |
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| Pricing model | quote-based packages (users, storage, modules); DAM from USD 567/month billed annually | quote-only; annual subscription or perpetual/term licence (G-Cloud 14 list price GBP 240/user/year) |
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| SSO | SAML | SAML, OAuth 2.0, LDAP |
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| Certifications | None published | ISO 27001, ISO 27017, SOC 1 Type 2, SOC 2 Type 2 |
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| Analyst coverage | G2 Leader, Digital Asset Management (vendor claim) | Forrester Wave DAM Systems Q1 2026: Leader · IDC MarketScape Intelligent DAM 2024: Leader · Omdia Universe DXM 2025-26: Leader · Forrester Wave DAM for CX Q4 2019: Leader |
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| OpenAPI spec | No | Yes |
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| Official MCP server | Noonly a documentation-lookup MCP server on GitHub | No |
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| API base URL | {apiV3url}/api/3.0.1/{clientid}/… (apiV3url returned at login) | https://{tenant}/otmmapi/v6 |
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| Authentication | session, OAuth 2.0 client credentials | session, OAuth 2.0 client credentials, oauth2-password |
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| Token lifetime | sid: user session length; OAuth access token 15 min (Beta) | Unknown (session and OTDS OAuth token lifetimes are not published) |
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| Rate limit | 600 calls/min per user (1,800 in collection overview); call allowance per site | Not public (single-tenant installs; no limit documented) |
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| Pagination | offset in path: .limit(offset,n), n max 100, default 10; count returned | offset: after/before + limit (Core DAM: offset/count, default 25) |
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| Webhooks (API) | None documented; Zapier app triggers (21) as workaround | none; per-job callback URL (GET/POST) on import/export jobs |
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| API spec | Postman collection v2.0.0 (146 requests) + legacy v2 collection; no OpenAPI | OpenAPI 3.0.1: OTMM CE 23.2 (247 ops) + Core DAM v1 (12 ops) |
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| Official SDKs | None official; npm UI component libs for integrations; doc-only MCP server repo | Java representations JAR shipped with the server; no public package |
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