Capabilities of the IntelligenceBank platform by domain, with the DAM (called Resources or the Asset Library in the product; module names can be renamed per platform) covered in depth and the compliance, workflow and portal modules summarised S62 S52. Help-center statements win over marketing pages where they differ.
Ingestion & storage
- Upload methods: single upload and bulk upload in the web app (drag and drop, including whole folder structures that are recreated as folders for Folder Admins) S45; API uploads (standard, chunked, S3 direct and multipart) S1; connectors that push into the DAM (Zapier, Dropbox via Handshakes, Shutterstock licensed images) S9 S28; back-end imports as a professional service S53.
- Bulk limits: up to 1,000 files per bulk upload by default, up to 3,000 on request; most bulk actions are capped (e.g. 300 assets for bulk face training) S45 S49.
- File size: API standard upload up to 2 GB; chunked/S3 multipart for larger files S1. Video: upload "optimised" to 10 GB, preview/playback max 10 GB and 4 h (higher on request) S48. Browser previews during bulk upload for common image types up to 15 MB S45.
- Formats: images (incl. RAW, PSD, AI, EPS, HEIC, WEBP, SVG), Office/OpenOffice/iWork documents and PDF with page previews, audio and video with streaming, InDesign files; 3D/CAD (GLB, GLTF, OBJ, FBX, STL…) searchable as a file-type category with an interactive GLTF/GLB viewer since Q2 2026 S42 S38 S1.
- Resource types: uploaded file, URL (web link with snapshot preview), remote file, alias (one asset shown in several folders) S1 S38 S40.
- Versioning: new version on top of the old one (optionally mandatory), side-by-side compare, restore (becomes the newest number), delete old versions; only the current version is searchable/shareable S41. Check-out/check-in locks S1.
- Duplicate detection (marketing claim) S24.
- Storage: AWS S3 in the customer's chosen region (US, UK, CA, AU) S21 S22. Cold storage: "Remote Files" kept in an IntelligenceBank-provided S3 Glacier Instant Retrieval bucket (up to 5x cheaper storage, premium egress), ingested by back-end services only, without previews, transformations, auto-tagging or public sharing S54.
- Recycle Bin (Q2 2026): folders, files, collections, databases and records go to a bin, restorable for 30 days by admins (90 days via support) S38.
Metadata & taxonomy
- System fields: name, description, keywords, resource date, review date, owner, usage details S53.
- Custom Upload Fields: up to 20 platform-wide fields (text, number, e-mail, currency, website, select, date, note, phone), optionally mandatory; they cannot be limited to some folders or made conditional S52. Cascading select fields (Select Field Filtering) arrived in Q2 2026 S38.
- Filters: admin-managed controlled lists, multilingual, restrictable by folder or division; up to 100 values per filter and 500 filters per platform (API limits) S52 S1.
- Hierarchy: folders and sub-folders (permissions and settings per folder; folder structures can be cloned) S46 S62. No thesaurus/synonym feature found — Unknown.
- Embedded metadata: Metadata Mapping per system/custom field — extract only, embed only, or bi-directional sync with IPTC/XMP/EXIF tags (ExifTool 12.84 as of May 2025); runs on upload, new file versions and API create/update S53. Embedded tags are also indexed for search S42.
- Bulk editing of metadata on selected assets; bulk apply during upload with auto-sequence naming S40 S45.
- Q3 2026: record fields from a brief (e.g. brief ID) map automatically into file metadata when an asset is published from the brief to the DAM S37.
Search & discovery
- Full-text search over title, description, keywords, content, unique ID, text custom fields and embedded metadata; results ranked by relevance with match highlighting S42.
- Behaviour: two keywords must both match; with 3+ keywords at least 70% must match; automatic word variations (plurals, tenses); wildcards
*; Boolean AND/OR/NOT and quoted phrases S42 S43. - Document content extraction for PDF, Office, iWork, OpenDocument, e-mail formats and more S42.
- Filters panel: file format, file size, dates, filters, custom select fields; image filters for orientation, dimensions and people (recognised faces) S44 S52.
- Saved searches S62; search within closed captions and audiovisual keywords S51 S48.
- Search is permission-aware (users only see what their groups may access) S42.
- Visual similarity search and natural-language search: Unknown (not found in the help center).
AI capabilities
Grouped as the Asset Intelligence bundle, enabled by admins (terms acceptance required) S47 S50.
- Image auto-tagging: general keywords, objects, brands, landmarks; minimum confidence threshold (1–99%); banned keywords list; default quota 1,000 tagged images per month S47.
- Video/audio auto-tagging: audiovisual keywords, topics, objects, locations, brands with time-coded tags; 20-minute free trial S48.
- Facial recognition on images and (since August 2026) video, with a Training Center to name, rename, detach or delete faces; used for talent-release management S49 S27.
- AI asset descriptions for images (read-only, searchable; bulk or on upload; launched March 2026) S50 S28.
- Closed captions for audio/video (editable, SRT download, searchable) S51.
- Automatic focal-point detection for crops S57 S1. In-platform help chatbot (Q1 2026) S39. Tracking of AI-generated content (help article, 2026) S62.
- Compliance AI (see Workflow): content risk reviews of text, documents, URLs, HTML, audio/video transcripts and on-screen visuals, logo detection, social posts and ads S27 S38 S40.
- AI governance / model providers / training opt-out: Not public in the material read (the vendor's llms.txt forbids training on its website content, which is unrelated) S18.
Organization
- Folders with per-folder permissions, layouts, sort orders and review-date settings S46 S58.
- Collections: personal sets that can be shared with users and groups (group shares stay in sync with membership since Q2 2026), ownership transfer, admin view of all collections S38 S1.
- Related links between assets, folders, records and databases (bulk relate/detach, Q2 2026) S38.
- Brand portals / BrandHub: custom pages (drag-and-drop, HTML, cross-content pages) for online brand guidelines and self-service downloads, public or private, multi-brand S25 S62. Public folder portals S62.
Workflow & collaboration
- Approvals: publish approvals on folders (asset must be approved before it appears), download approvals, multi-stage brief/record approvals with re-assignment, bulk cancel, grouped requests and (Q3 2026) attestation wording at sign-off S45 S37 S40.
- Proofing & markup: annotations, callouts, comment threads, compare revisions (incl. URL snapshots), annotated PDF export; record proofing for briefs (Q1 2026) S39 S38 S40.
- Briefs / databases / forms: configurable databases for briefs, intake requests and registers, with dashboards and calendar views S62.
- Marketing compliance: AI Content Risk Reviews against vendor- and customer-defined rules with risk levels (Q2 2026), disclaimer engine, web risk reviews, social media risk scanning (LinkedIn, Facebook, Instagram, Google Ads), in English plus Spanish, French, Italian, German, Dutch and Japanese S18 S27 S38 S40.
- Creative integrations: Adobe CC, Figma, Sketch, Canva connectors and compliance plugins (see Integrations) S23.
Rights & governance
- Permissions: group-based; four folder levels — Preview, Access (download), Publish (add/edit/move/delete), Admin (settings, sub-folders); module-level admin rights; optional per-user permissions ("User as Group"); delete can be restricted S46 S36.
- Divisions segment users and filter values S36 S1.
- Review dates as expiry dates: alerts to chosen recipients and automatic actions (delete, move to an archive folder, delete annotations) S58. Linked release forms for talent rights (marketing claim) S24.
- Watermarking of previews per folder/resource settings S1.
- Audit: usage reports and an activity log available to Main Admins via API S1 S59; deleted users kept for audit S36.
- Retention: Recycle Bin (30/90 days) S38; database backups kept 30 days S22.
Distribution & delivery
- Internal sharing of assets, folders and collections S62.
- Public sharing: e-mail/share display links and Share & Embed CDN links for assets, selections and folders, enabled per folder; links are invalidated on delete, move, new version or when public sharing is switched off S55 S62.
- CDN: Amazon CloudFront; data-transfer allowance with 80/90/100% alerts — at 100% embed links stop loading (unless tolerance agreed) S55 S56. Public usage tracking per CDN link S62.
- Transformations: presets (global or per asset) and manual URL transformations (size, crop, gravity, format); bulk download with transformations; merge-and-download for images and PDFs S62 S1.
- Magic Links JavaScript library: responsive, lazy-loaded WebP renditions from CDN links, with focal-point cropping S57.
- Creative templates: embedded template builder (import PSD or IDML) and InDesign-based web-to-print with PDF/JPEG/PNG export and approval workflows S62.
Video & rich media
Analytics & reporting
- Usage Analytics: top users/groups by logins and page views, top downloaded assets, top viewed folders, custom pages (BrandHub), news and feeds; filters by date, division, group, user; XLSX export S59.
- Dashboards with widgets (item lists, calculations, grid matrix) over assets and records, e.g. upcoming review dates S58 S62.
- Smart Reports dashboards for social media risk findings S40. E-mail tracking S62.
Administration
- Users: manual creation, statuses (active, suspended, blocked, deleted), bulk status changes, export/import; self-registration with approval S36 S62.
- SSO via SAML with JIT provisioning and group mapping (Okta, Entra ID, OneLogin guides); 2FA S35 S21. SCIM: not documented S36.
- Multi-brand / multi-division within one platform; customisable terminology, branding and homepage S25 S36 S62.
- Multilingual interface options (Languages admin folder) S62.
- Sandbox environments: Unknown (no public mention).