| Vendor | OpenText (Open Text Corporation) | Sitecore (Sitecore Corporation A/S) |
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| HQ | Canada (Waterloo, Ontario) | Salem, NH (US HQ) / London / San Francisco — sources differ; Danish origin (Copenhagen) |
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| Founded | 1991 | 2001 |
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| Ownership | public (NASDAQ/TSX OTEX) | PE-backed (EQT) |
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| Target market | Enterprise (upper mid-market to large enterprise) | Enterprise |
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| Deployment | SaaS, Private cloud, On-premise | SaaS |
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| Hosting regions | US, UK, EU, Canada, Australia | Not public |
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| Pricing model | quote-only; annual subscription or perpetual/term licence (G-Cloud 14 list price GBP 240/user/year) | quote-only; seat-based (Power / Consumer users, per-module seats); also sold within SitecoreAI entitlements |
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| SSO | SAML, OAuth 2.0, LDAP | SAML, OIDC, WS-Federation |
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| Certifications | ISO 27001, ISO 27017, SOC 1 Type 2, SOC 2 Type 2 | ISO 27001, ISO 27017, ISO 27018, SOC 2 Type 2, SOC 1 Type 2, CSA STAR L2, IRAP, TISAX AL2 |
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| Analyst coverage | Forrester Wave DAM Systems Q1 2026: Leader · IDC MarketScape Intelligent DAM 2024: Leader · Omdia Universe DXM 2025-26: Leader · Forrester Wave DAM for CX Q4 2019: Leader | Gartner MQ DAM Platforms 2025: Visionary · Gartner MQ Content Marketing Platforms 2026: Leader (Sitecore) |
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| API style (overview) | REST | REST, GraphQL |
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| OpenAPI spec | Yes | Partial |
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| Webhooks (overview) | No | UI only |
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| Official MCP server | No | NoContent Hub has none; the SitecoreAI Marketer MCP has 3 generic asset tools, target store unspecified |
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| API base URL | https://{tenant}/otmmapi/v6 | https://{tenant}.sitecorecontenthub.cloud/api |
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| API styles | REST | REST, GraphQL |
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| Authentication | session, OAuth 2.0 client credentials, oauth2-password | OAuth 2.0 authorization code, OAuth 2.0 client credentials, Personal token |
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| Token lifetime | Unknown (session and OTDS OAuth token lifetimes are not published) | Access 1 h; refresh 90 days, rotated; legacy X-Auth-Token never expires |
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| Rate limit | Not public (single-tenant installs; no limit documented) | 15 req/s per API integration user (429 + Retry-After); Dev tenants 100/min |
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| Pagination | offset: after/before + limit (Core DAM: offset/count, default 25) | skip/take (Query capped at 10,000); SearchAfter cursor; Scroll (deprecating) |
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| Webhooks (API) | none; per-job callback URL (GET/POST) on import/export jobs | No REST webhook registry; UI triggers/actions (API call, Azure bus), Kafka feed |
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| API spec | OpenAPI 3.0.1: OTMM CE 23.2 (247 ops) + Core DAM v1 (12 ops) | OpenAPI 3.0 (13 files, 100 operations); some resources prose-only |
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| Official SDKs | Java representations JAR shipped with the server; no public package | .NET Web Client SDK, JavaScript SDK, ch-cli (official) |
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