| Vendor | OpenText (Open Text Corporation) | Pimcore GmbH |
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| HQ | Canada (Waterloo, Ontario) | Austria (Salzburg) |
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| Founded | 1991 | 2013 |
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| Ownership | public (NASDAQ/TSX OTEX) | independent (venture-backed; Series B led by Nordwind Growth, 2022) |
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| Target market | Enterprise (upper mid-market to large enterprise) | Mid-market, enterprise |
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| Deployment | SaaS, Private cloud, On-premise | On-premise, Private cloud, PaaS |
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| Hosting regions | US, UK, EU, Canada, Australia | Not public |
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| Pricing model | quote-only; annual subscription or perpetual/term licence (G-Cloud 14 list price GBP 240/user/year) | annual subscription per edition (no per-user fees); Community free below EUR/USD 5M revenue; PaaS tiers |
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| Public pricing | No | Yes |
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| SSO | SAML, OAuth 2.0, LDAP | OIDC |
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| Certifications | ISO 27001, ISO 27017, SOC 1 Type 2, SOC 2 Type 2 | None published |
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| Analyst coverage | Forrester Wave DAM Systems Q1 2026: Leader · IDC MarketScape Intelligent DAM 2024: Leader · Omdia Universe DXM 2025-26: Leader · Forrester Wave DAM for CX Q4 2019: Leader | Gartner MQ PIM 2026: Visionary (vendor-reported) · Gartner MQ MDM 2026: Niche Player · Gartner MQ DXP 2025: included (placement not stated) · Gartner Peer Insights VoC DXP 2024: Customers' Choice |
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| API style (overview) | REST | REST, GraphQL, webdav |
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| OpenAPI spec | Yes | Partial |
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| Webhooks (overview) | No | YesDatahub Webhooks, Enterprise edition only |
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| Official MCP server | No | Yesself-hosted, experimental: Datahub Simple REST MCP endpoint (Enterprise) and Pimcore Agent MCP tool groups |
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| API base URL | https://{tenant}/otmmapi/v6 | https://{host}/pimcore-graphql-webservices/{config} · https://{host}/pimcore-studio/api |
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| API styles | REST | REST, GraphQL, WebDAV |
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| Authentication | Session login, OAuth 2.0 client credentials, OAuth 2.0 password | API key, Session login, OAuth 2.0 PKCE, Personal token |
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| Token lifetime | Unknown (session and OTDS OAuth token lifetimes are not published) | OAuth 2.1 (experimental): access 1 h, refresh 30 days (defaults); API keys static |
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| Rate limit | Not public (single-tenant installs; no limit documented) | Studio API 500 req/min per IP, MCP 3,000/min (defaults, configurable); Datahub: none documented |
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| Pagination | offset: after/before + limit (Core DAM: offset/count, default 25) | GraphQL first/after offset; Studio page/pageSize; Simple REST page_cursor (search_after) |
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| Webhooks (API) | none; per-job callback URL (GET/POST) on import/export jobs | Datahub Webhooks (Enterprise): UI-configured, custom headers, no signature, one attempt |
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| API spec | OpenAPI 3.0.1: OTMM CE 23.2 (247 ops) + Core DAM v1 (12 ops) | OpenAPI 3.1 for Studio API on GitHub (POCL, not archived); GraphQL schema per endpoint |
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| Official SDKs | Java representations JAR shipped with the server; no public package | none official (PHP API in-process; Studio UI SDK for plugins) |
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