| Vendor | Montala Limited | IgniteTech (Ignite Enterprise Software Solutions); product line from Northplains Systems |
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| HQ | UK (Watchfield, Oxfordshire) | United States (IgniteTech, Austin, TX); Northplains originated in Toronto, Canada |
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| Founded | 2006 | 1994 |
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| Ownership | independent (100% employee-owned via an Employee Ownership Trust since 2020-10) | subsidiary of IgniteTech (ESW Capital group) since the Q1 2021 Aclate merger |
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| Target market | Mid-market | Enterprise |
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| Deployment | SaaS, On-premise | On-premise |
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| Hosting regions | UK | Not public |
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| Pricing model | free open-source software (BSD-style licence); paid annual hosting + support packages (4 public tiers) | quote-only (server licence plus IgniteTech support subscription) |
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| Public pricing | Yes | No |
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| Certifications | ISO 27001 | None published |
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| Webhooks (overview) | PartialAPI Webhooks plugin: user-triggered outbound POST buttons, no event subscriptions | No |
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| Official MCP server | NoMCP API interface on the official 11.1 roadmap, planned 2027-02-23, status Scoping; unreleased prototype in a public SVN branch | No |
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| API base URL | https://{host}/api/ | No public REST base; CGIs at https://{tenant}/webnative/, Portal at https://{portal}/PORTAL/ |
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| Authentication | API key, Session login | Basic auth, Session login |
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| Token lifetime | User key: no expiry documented; session key tied to login session | N/A (no tokens documented; Portal uses server-side sessions) |
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| Rate limit | None documented (API throttling on the 11.2 roadmap, not yet scheduled) | Not public |
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| Pagination | offset (do_search fetchrows "offset,limit" returns total + data; offset param) | Not public (Portal pages via page=; portalDI search has a max-results setting) |
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| Webhooks (API) | none (API Webhooks plugin = user-triggered outbound POST buttons) | none; server-side Trigger Sets run built-in or custom Actions on events |
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| API spec | none published (KB-described per-instance OpenAPI generator absent from 11.0 code) | none public (Guide to Development APIs, last v17.7, behind partner login) |
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| Official SDKs | none official (built-in API test tool generates PHP and cURL code) | none public; legacy Developer Program SDK licence for integrators |
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