Every public entry point to the vendor's documentation, one line per link: title and URL, what you find there, confidence marker.
Documentation portals
- Tenovos Support Portal: Zendesk help centre for customers (user and admin guides, tickets, Community Forum). Behind login; redirects to a restricted sign-in page. S24
- No public user or admin guide was found outside the Support Portal. Product capability pages on tenovos.com are the only public functional description: Tenovos DAM, Tenovos Glass, Tenovos Connect. S28 S29 S30
- DAM capability pages: metadata, rights management, Storyboards, InDesign / Storylink, PIM, AI, video, dynamic content, download requests, admin roles, infrastructure (PDF download offered). S39 S40 S41 S42 S43 S44 S45 S46 S47 S48 S38
Developer resources
- Tenovos Developer Portal: Redocly portal with use-case entry points (automation, custom front ends, migrations), training exercises and an "Ask AI" docs assistant. S1
- API Reference introduction: versions (v1 deprecated, end of support 2026-07-31; v1.5 current). S2
- API Endpoint Reference v1.5: interactive OpenAPI reference; JSON bundle / YAML. S7
- v1.5 Overview, migration from v1 (base URLs), OAuth 2.0. S4 S5 S6
- Content Intelligence Platform overview and API reference (JSON bundle). S8 S9
- Webhooks: overview, authentication, signature verification, retries, event types, payload reference. S10 S11 S12 S13 S14 S15
- Developer FAQ: how to get an API key (Support ticket), Ideas portal, Community Forum, links to the training exercises. S16
- Training exercises (Markdown files linked from the FAQ; HTML routes removed): authenticating, search, large upload, relationships, bulk relationships, collections. S17 S18 S19
- Developer portal llms.txt: Markdown index of the portal for AI tools. S21
- GitHub — Tenovos: four public repositories, all archived (incl.
tenovos-dev-starter-kit). S80 - SDK packages (npm, PyPI, NuGet, Maven, Packagist): none found. Postman collection: none found.
- Status page: none found (
status.tenovos.comdid not resolve when probed on 2026-10-08).
Guides & tutorials
- Resources hub: blog, eBooks and whitepapers, guides, tools, webinars, content by industry and by role. S70
- Blog: thought leadership and best practices. Examples: Tenovos Connect (how recipes work), governing AI agents. S68 S69
- Webinars on demand: recorded webinars, including a customer story (Quest Diagnostics) and "AI-Powered Visual Search for DAM". S70
- Content Intelligence guide, DAM vendor evaluation guide, RFP template: vendor guides; downloads behind a form. S70
- Case studies and the customers page. S33
- Vimeo channel: vendor videos. S27
Training & certification
- Academy: no Tenovos academy, LMS or certification programme was found on public pages (website, developer portal, web search, 2026-10-08). Access: Unknown. S27 S1
- Developer training: the developer portal has free, public "training exercises" with step-by-step Node.js code (authentication, search, relationships, bulk relationships, large uploads, collections). These are tutorials, not a certification. S16 S17
- Customer enablement: user and admin help content and the Community Forum are on the restricted Support Portal (Behind login). Onboarding and training services for customers: Not public. S24 S16
- Partner programme: the Tenovos Partner Network promises partners help to "develop and enhance product expertise". No public partner training track, exam or certification was found. S34
Release notes & roadmap
- Product release notes: no public page found; presumably on the Support Portal (Behind login). S24
- API v1.5 changelog page: exists but empty. S21
- Newsroom: 19 press releases, 2021-01 → 2025-01. S50
- Ideas portal (Aha!): feature and API requests to the product team. Behind login. S26 S16
- Public roadmap: none found.
Community
- Community Forum on the Support Portal, where customers and Tenovos Support answer API questions: Behind login. S16 S24
- Events: events and webinars where Tenovos takes part (e.g. DAM Los Angeles 2026, DAM NYC 2025, OnDAM Paris 2025, ProcureCon Marketing EU 2026). S73
- LinkedIn, X (@tenovosasm). S78
- User groups or a public Slack/Discord: none found.
Legal & trust
- Security: SOC 2 alignment, Trust Center access on request, AWS hosting, encryption, personnel security. S32
- Tenovos Trust Center (Vanta): reports and policies, access on request. S25
- General Terms of Service (as of December 2024): SaaS terms; contracting entity Tenovos Corporation (Delaware). S71
- Privacy Policy: website privacy and cookies. S27
- llms.txt AI-usage policy. S70
- DPA, SLA, subprocessor list: Not public (possibly in the Trust Center). Status page: none found.