Documentation portals

Knowledge Base — public, no login. Sections for users, resource admins, system admins, troubleshooting, developers, plugins and the API, plus seven tutorial videos. S95
User guide — searching, uploading, editing, collections, sharing, version control. S95
Resource admin guide — metadata fields, resource types, reports, analytics, requests. S95
System admin guide — installation, upgrades, security, user groups, filters, StaticSync, configuration, integrations. S19
Plugins index — one page per bundled plugin, grouped by category. S99
FAQ — licence, hosting location, formats, security, hardware requirements. S30
Background information — the project and Montala's role. S96

Developer resources

API documentation — request signing, auth modes, examples, the API test tool, and one reference page per function (/knowledge-base/api/{function}). S1
Developer documentation — coding standards, security (CSRF, injection, file management), plugin writing, database schema, client-side API calls, automated testing. S98
OpenAPI documentation (developer note) — how Montala plans to document the API with OpenAPI. No downloadable spec is published; see API spec downloads. S10
Subversion and Git repository access — svn co https://svn.resourcespace.com/svn/rs/releases/{version} for stable releases, trunk for development. Release branches exist only in Subversion during the move to GitHub. S13
Subversion repository browser — public tree of trunk/, releases/ (7.7-11.0) and feature branches/. S15
GitHub: resourcespace/resourcespace — development code (created 2026-01-19). S17
GitHub: resourcespace/docker and the Docker install guide — official Docker Compose setup. S18
General installation requirements — supported PHP, MySQL/MariaDB and web-server versions, and the required tools. S19
IIIF documentation — IIIF configuration and URL patterns. S9
SDK packages: none official. Community PHP wrappers are on Packagist. S101
Status page: none found (Unknown). The get_system_status API reports instance health. S8

Tutorial videos — seven short videos in the Knowledge Base: finding your way around, uploading and editing, file sizes and formats, sharing and collections, working with collections, dash tiles, reporting. S95
New to ResourceSpace? — starting point for new users. S95
Installation overview — self-hosting steps (SVN checkout, database, php.ini, cron). S20
Controlled vocabularies guide — building vocabularies from fixed-list fields (Dublin Core example). S72
White papers — buyer's guide, business case, open source vs proprietary, consent, brand guidelines. S91
Blog — product announcements, case studies and DAM best-practice articles. S26
Case studies — customer stories by sector. S51

Academy: none found. Montala runs no academy, LMS or self-paced course catalogue on public pages (Unknown) S95 S27.
Training included in paid packages: remote administrator training over Google Meet, in sessions of about an hour spread over 1-2 weeks S27. Number of admins trained by tier:
- Team Cloud: up to 2;
- Business Cloud: up to 4;
- Enterprise Cloud: up to 8;
- Platinum Cloud: up to 15.
Onboarding and training hours are subject to the fair-use limits in the support terms S37.
Free webinars: Events lists monthly 30-minute sessions run by Customer Success Managers. Examples: General User Training (2026-11-04), Uploader Training (2026-12-02), and later themes (Dash, Reporting & Analytics, AI, Brand Guidelines, User Group Filters, Consent Management, Image Editing to 2027-08). Registration is through Webex S88 S89.
Certifications: none found for users, admins or developers (Unknown).
Partner / implementer certification: none found. Montala lists three integration partners but publishes no certification or partner training programme S52.

Versions — release notes 9.6 → 11.0 (11.0 released 2026-06-29). S21
Older versions — release history back to 1.1 (2007-04-17). S22
Roadmap — public roadmap with item codes, status and ETA for 11.1 (2027-02-23), 11.2 (2027-06-23) and 11.3 (2027-10-25). S23
Labs — dated list of development-branch changes available on ResourceSpace Labs instances. S24
Cadence:
- the pricing page says new versions ship "3-4 times a year" S27;
- recent releases came about every 5-8 months (10.6 on 2025-05-27, 10.7 on 2025-10-06, 11.0 on 2026-06-29) S21;
- Unverified the Labs launch post (2026-07-14) gave October 2026 for 11.1; the roadmap now says 2027-02-23 S25 S23.

User forum (Google Group) — community support and discussion, linked from the Help page. S90
Help & documentation — forum, commercial support, Q&A session booking, bug report form, credits. S90
Bug report form — for problems found in the latest version. S90
Events — webinars and trade events (e.g. OnDAM Paris, 2026-11-17/18). S88
Social: LinkedIn showcase and X @ResourceSpace. S50
Customer extranet — invoices, renewals, support requests and system downloads for subscribers (behind login). S90 S27

Service Terms & SLA — support priorities and response times, on-premise vs hosted responsibilities, data-processing terms, sub-processor list. S37
Privacy policy — company address and sub-processors (Google, OpenAI…). S36
Information Security Policy — ISMS objectives, ISO/IEC 27001 certification. S38
Policies — index of company policies (environmental, website terms…). S50
Licence text — BSD-style licence with a trademark clause. S14
Trust centre, SOC reports, penetration-test summaries: none public. The FAQ says the ISMS overview and security policies are shared on request, "subject to clearance" (Behind login / on request). S30
Status page: none found (Unknown).