Every public entry point to the vendor's documentation, one line per link: title and URL, what you find there, confidence marker.
Documentation portals
- Keepeek help center (Papirfly Help Center) — Zendesk knowledge base shared with Papirfly;
helpdesk.keepeek.comredirects here. Keepeek sections: getting started, administration, import & folders, indexing, search, download & sharing, collaborative spaces, statistics, modules & integrations, Peek, FAQ, platform status, release notes (EN and FR). S111 https://support.papirfly.com/api/v2/help_center/{en-us|fr}/sections/{id}/articles.json— public Zendesk Help Center API (no auth): machine-readable article bodies; section HTML pages return 403 to non-browser clients. S111- Administrator Guide – Rights Management — permission model (folders, statuses, ABAC, groups); French. S48
- Supported file extensions — full list (154). S45
Developer resources
- Keepeek API Documentation (Swagger UI) — interactive reference for the REST API, served by Keepeek's documentation instance. S1
- Swagger 2.0 spec (swagger.json) — machine-readable spec; archived copy on DAM Wiki: API spec downloads. S2
- Help center — "Keepeek - API" section — 62 articles: authentication, hypermedia/HAL, search syntax, uploads, bulk, exports, sharing, users/groups, statistics, best practices, FAQ. S3
- Keepeek - API - FAQ section — 22 how-to answers (create folder, upload, ZIP download, autotagging via API, thesaurus search…). S38 S39 S111
- Getting started — first API user, first call, first upload. S4
- OAuth 2 / Token JWT — shared-secret JWT authentication. S6
- Postman collection sample (article) — collection attached as JSON; not archived on DAM Wiki (contains embedded credentials). S37
- Keepicker on npm (
@keepeek/keepicker-react) — content-picker web component, README with attributes/events. S43 - GitHub organization: none found. S44
- Public instance endpoints (per instance): GET
/api(release number), GET/api/public/sso-configuration, GET/api/public/iam-configuration(Keycloak OIDC/SAML metadata). S41 S42
Guides & tutorials
- Best practices: accelerate your search requests S17
- Best practices: upload large files S22
- Best practices: mass update (bulks) S23
- Getting started: Advanced search S19
- Automatic Indexation via Excel — bulk metadata from a spreadsheet. S53
- Help center guides "DAM for Dummies", "How to manage a DAM project" (Getting started section). S111
- Webinars on keepeek.com (e.g. DAM + Adobe suite, rights management, PIM/DAM) —
https://www.keepeek.com/en/webinaires/…. S101
Training & certification
- Academy / e-learning platform: none found on public pages. No academy, training or certification URL in the keepeek.com EN/FR sitemaps S101; the help-center search returns no "academy" article and no Keepeek training or certification article S118. Unknown.
- Help center "Keepeek - Webinaire" section — holds a single article, a Dynameek product presentation (updated 2025-12-18); no recordings or course material. S118
- Webinaires et conférences (French) — public replays of six vendor webinars/conferences (customer cases, rights management, Adobe integration, PIM/DAM); the replay pages embed video with no sign-up form observed. The page says the customer Zendesk space gives access to tutorials and recent webinar replays. S120
- Customer onboarding: every customer gets a dedicated team providing specialist guidance during implementation and ongoing support in the customer's language; no named training curriculum, price or certificate is published. S81
- The help article on running a DAM project recommends that customers organise role-based training for their own teams; it does not describe a vendor training offer. S119
- User / admin / developer certification: none found on public pages. Unknown.
- Partner / integrator programme: the partners page shows service partners without describing tiers, partner training or certification S121; the Graphique Alliance partnership post lists training among the services offered to customers (with audit, project management, integration, development), without any certification S122. Partner certification: Not public. Papirfly's group-level partner and webinar pages could not be opened (Cloudflare 403), so whether a Papirfly programme covers Keepeek is Unknown (see sources, "Not accessible").
Release notes & roadmap
- Release notes section — only one public note (August 2025, v4.127). S40
- Version tags ("4.xx.0+") on each API article give feature introduction versions. S3
- Peek interface page lists upcoming items by quarter (Q1–Q2 2026, "coming in 2026"). S66
- Public roadmap: Not public.
Community
- No public forum, user group or community space found. Unknown.
- Events: Keepeek exhibits at French trade shows (e.g. All4Customer Cannes, 15–17 September 2026). S79
- Blog: keepeek.com/en/news-brand-dam-templates — customer cases, partnerships, product news. S97 S101
Legal & trust
- Legal notice — Keepeek SAS company details. S82
- Privacy policy — personal-data processing; no transfer outside the EU. S83
- Terms of use (CGU) — website terms. S101
- AI auto-tagging data handling (ChatGPT) and Semantic search data handling (AWS Bedrock). S46 S47
- Keepeek DAM Status — incident log published as a help article; no dedicated status site (Papirfly's status page has no Keepeek component). S68 S109
- Support severity levels — definitions of severity 1–4. S69
- Trust center, security whitepaper, certifications, DPA, SLA: Not public.