Every public entry point found on 2026-10-01. Former Northplains URLs (northplains.com/*, xinet.com home) now redirect to IgniteTech S6. Several legacy pages survive only in the Internet Archive and are listed in Sources.
Documentation portals
- Xinet Documentation (docs.xinet.com): landing page of the public online help, with versions 18.1 to 19.2.1. Static S3/CloudFront site, last modified 2020-05-01. S7
- Xinet Online Help v19.2.1 (AllGuides): release notes, system requirements, Client Guide, Administration Guide, Portal Administration Guide and command-line man pages (about 417 topics). S8
- Installing Northplains Xinet plug-ins for Adobe products: InDesign/Illustrator plug-in descriptions and install notes. S77
- Northplains Xinet Support help center (also served as
xinet.support.northplains.com): knowledge base with release notes 2021.4 to 2026.07.09 (PDF attachments), troubleshooting, licensing and platform articles. Some articles require sign-in. S30 - Legacy Xinet Documentation (KB): explains that older guides, including the API docs (v17.7), are on the reseller portal (login). S31
- Northplains Telescope Support help center: legacy Telescope knowledge base, with release notes up to 2021.3 and the 9.4.0.17 admin manual attached. S50 S51
- IgniteTech: Xinet support routing and IgniteTech Get Support: product support entry points; the Get Support page routes each product to its own Kayako help desk. S3 S82
Developer resources
- Developer portal / API reference: None public. The Xinet Guide to Development APIs and Guide to Xinet Portal Data Interchange are Behind login (reseller/customer portal). S10 S31
- Xinet Developer Program (legacy xinet.com page): describes developer membership (SDK licence, API documentation). Page © 2007–2013, still online. S68
- Xinet Online Help login (legacy): legacy login for customer, developer and AXI support. S68
- Portal tags and templates (19.2.1) and Variable data tags: the public customization reference for Portal. S28
- Trigger Sets and Actions and Writing your own Actions: the server-side automation interface. S17
- Reviewing the Xinet Database Schema (KB): schema diagrams (Xinet 17, 2021.5.7). S41
- Specs download (OpenAPI/Postman/WSDL): None public. See API spec downloads.
- GitHub organisation / SDK packages: None found. S6
- IgniteTech status page: exists, but lists no Xinet component (Xinet runs on customer servers). S84
Guides & tutorials
- Client Guide: Introduction to Xinet (19.2.1): features and integration overview. S9
- Using Xinet Portal (19.2.1): annotations, comments, versions, collections, image orders. S87
- Xinet Solution Overview (PDF, IgniteTech, 2026-08): two-page feature summary. S2
- Video tutorials: the legacy Northplains YouTube channel was linked from the 2021 site; current status Unknown. S61
Training & certification
- Current IgniteTech training, academy or certification for Xinet: Not public. The IgniteTech Xinet product page mentions none S1, and neither the ignitetech.ai page sitemap nor the Xinet help-center categories contain a training or certification section S96 (checked 2026-10-02).
- Current partner programme with training or certification (IgniteTech era): None found on public pages S96.
- Legacy (Xinet / North Plains era, history only): Xinet offered Advanced Administration workshops (classroom) and hands-on Portal customization and design training S10 S68. Xinet software was sold through Authorized Xinet Integrators (AXIs), independent resellers described as hand-picked and trained by Xinet S95, who received technical training from Xinet engineers S69. The legacy
xinet.compages for training and for becoming an AXI now redirect to IgniteTech's Xinet page S96; no current equivalent is published.
Release notes & roadmap
- Xinet 2026.07.09 Release Notes, 2026.06.15, 2026.03.21, 2025.8.5, 2025.5.16, 2024.1.0: KB articles with PDF attachments. S32 S33 S34 S35 S36 S37
- Cadence: several releases a year in 2025–2026 (YYYY.M.D numbering). Beta releases are no longer public. S32 S46
- Public roadmap: Not public.
- Telescope release notes and installers (KB): Telescope 9.4.0.17 to 2021.3. S50
Community
- User forum or community: None found.
- Partner blogs (e.g. NAPC) covered Xinet releases historically. S79
- Events: no current Xinet user event found.
Legal & trust
- IgniteTech Legal: copyright, patents and trademarks. Privacy, Website terms. S83
- Is Xinet GDPR compliant? (KB): one-line compliance statement. S45
- Trust center, security whitepaper, DPA, SLA: Not public (none found for Xinet).