MediaValet Inc. · Vancouver, BC; US HQ Menlo Park, CA, Canada · Founded 2010 · PE-backed (STG, acquired 2024-04-02; delisted from TSX)Verified 2026-10-01 · 157 sources
MediaValet Support Center — Zendesk help center: What's New (monthly release notes), Using MediaValet, Managing MediaValet, MediaValet API, Tools & Integrations; 191 public articles on 2026-10-01. S85
MediaValet Academy — vendor e-learning site on Thinkific; on-demand courses, unlimited access, aimed at learning the platform S151. The catalogue lists four courses, all labelled Free: MediaValet Foundations, MediaValet Foundations for Administrators, Navigating New MediaValet and Introduction to MediaValet Templating (Marq) S152. The home page also shows a "DAM 101" series of short best-practice sessions (permissions and user groups, metadata, asset sharing) led by MediaValet implementation and customer-success staff S151.
Access: an Academy account is required to enrol; the sign-up form (name, e-mail, company) is open on the site S155S153. Course pages describe the courses as free for current MediaValet users S153.
Foundations: 15 lessons for beginners (upload, search, view, download/crop, internal and external sharing) with a quiz after each section and a final quiz S153. Foundations for Administrators: 8 lessons (administrator types, categories, attributes, keywords, users, custom groups, category-level permissions, reporting), about one hour S154.
No certificate or credential is mentioned on the Academy course pages S152S153S154. No link to the Academy was found in a Help Center search or on the website pages checked (home, FAQs, support, professional services) on 2026-10-02.
Certification: the Unlimited Product Support page lists a "DAM certification program and knowledge base" among the things included in the subscription. Its name, format, exam and credential are Not public, and no dedicated page was found S156.
Live training: unlimited product training (interactive sessions with trainers, customised and included in the subscription) plus an assigned onboarding manager S156S93. Paid Professional Services packages add onboarding (Jumpstart programme), governance with ongoing training, hour bundles and bespoke packages S101.
Partners: no partner certification was found. The reseller track has partners provide training and support to their own customers, and a partner testimonial on the same page mentions presales support and training from MediaValet S99. Programme levels and enablement material sit in the partner portal, which is behind login S143.
Third-party: CI HUB Academy (tutorial videos for the CI HUB connectors) is linked from the MediaValet CI HUB article S73S157.
API changelog: in the "Changelogs" section of docs.mediavalet.comS1; the developer-portal /api-changelog page is client-rendered (not readable without JavaScript).
Roadmap: no public roadmap; MV Labs shows live experiments and features "on the horizon" S92S49.
Community
No public forum or community site found (Unknown).